How to Fix a Certificate Error in Internet Explorer?

Certificate Error in Internet Explorer
Feb 24, 2023      admin      Internet Explorer

Generally, Certificate errors occur when there is a problem with your SSL Certificate. Internet Explorer is an exceptional browser that keeps your information more secure by warning about it.
The majority of the users get the error related to the security certificate due to the incorrect setting of the date in the device. In case you are also facing a certificate error in Internet Explorer for the first time and don’t know how to fix it, then you must read this blog till the end.

Haunting for a way to fix certificate Errors in Internet Explorer? Call our experts anytime and grab the best assistance.

However, before fixing the Internet Explorer Certification Error, let’s first understand an SSL certificate.

What is SSL Certificate?

An SSL Certificate or Secure Sockets Layer is a like a code present on your Browser, which makes your Website look more authentic & trustworthy in the viewers eyes. It gives security for all kinds of online communication. It keeps all your sensitive information safe when you visit another website.

Sites that are not encrypted with SSL are flagged in Google Chrome, and almost all the users ignore visiting these sites. The sites with HTTPS in their URLs & lock icons in the address bar are encrypted & save you in case of data theft.

SSL Certification Error: Description

When your Browser is not able to recognize the SSL certificate present on your Website, this error happens. In such a scenario, a message will display on your screen saying.

“ERR_SSL_PROTOCOL_ERROR”
However, the message varies according to the Browser you are using and the type of SSL Certificate error occurring.

What are the Different Types of SSL Certification Errors?

Now, Let’s discuss about different types of SSL Certification Errors to learn more about the causes:

  • Certificate Not Trusted Error:

This error mainly occurs due to incomplete installation of the SSL certificate on the server site.

  • Mixed Content Error:

If you are providing both the safe & unsafe elements on your webpage, then you might can face the mixed content error.

  • Name Mismatch Error:

In case the name to which the SSL certificate is installed doesn’t match the name present in the URL, this error happens.

  • Expired SSL Certificate Error:

It happens when your Website’s SSL certificate is expired. The life of an SSL certificate is 398 days.

  • Generic SSL Protocol Error:

This error also occurs if your SSL certificate is expired or missing. However, it can also take place due to some mismatch in the client’s & server’s encrypted protocol.

  • Certificate Revoked Error:

When you receive “NET::ERR_CERT_REVOKED” as an alert on your screen, It means your SSL certificate is revoked now. It mainly happens due to an issue from the server’s end.

What are the Causes Behind the Certificate Error in Internet Explorer?

Before moving forward with the solutions to rectify the SSL Certification Error in IE, you must be aware of the reasons that may promote it. This is done so that you can apply the troubleshooting steps easily according to the reason for the error.

The security certificate of the Website would have been revoked.
Unmatched address of the Website and the security certificate
The Certificate you are using is outdated.
Certificate not from a trusted source

What are the Steps to Fix a Certificate Error in Internet Explorer?

Now that you have collected enough details about the Certificate error, let’s learn the ways to troubleshoot it.

Step 1: Adjust the Date & Time of the Computer

At times, a user might face certificate errors due to incorrect or expired date & time settings. Thus you need to set the correct date & time to fix the error.

Step 2: Disable the Windows Firewall

It might be possible that the Windows Firewall might be causing an interruption. So, turn it off by following the given steps:

  1. Navigate to the control panel of the device.
  2. Next, you have to click on the System & Security option.
  3. Thereafter, select the Firewall option to disable it temporarily.
  4. Now, Click on ok to save the changes.

Step 3: Make Changes in the Security Level

Making modifications to the security level can help Internet Explorer in fixing the error. To do so, check the following instructions:

  1. Initially, you have to launch Internet Explorer.
  2. Thereafter, Click on the tool button.
  3. Select the Internet tab.
  4. Now, click on the Security section to adjust the security zone settings of your device to medium.

Step 4: Revoke the Server Certificate

To revoke the server certificate:

  1. Open Internet Explorer
  2. Select the tools button and then the internet options.
  3. Now navigate to the advanced options.
  4. Look for security by scrolling down to the bottom of the page.
  5. Unmark the Publisher’s certificate revocation,
  6. Check for server certificate revocation
  7. At last, check for signatures on downloaded programs.
Bottom Line!

Dealing with the Certification Error in Internet Explorer is a bit complicated. But by following the resolution steps explained in this blog, you can collect all the important Knowledge required to fix it. However, if you ever get stuck while following the solutions, then you don’t need to worry. All you need to do is to get in touch with our highly-experienced professionals via the live chat facility. Apart from that, you may also send an email to our experts regarding your query and get the best answer possible.

Frequently Asked Question

Answer: To fix the SSL Certificate error you can follow a series of steps:

  • Identify the issue using the an online tool like SSL Checker.
  • Download an intermediate certificate on your web browser
  • from GoDaddy or some other web hosting.
  • Create a new CSR Certificate signing Request.
  • Thereafter upgrade to another dedicated IP address.
  • Obtain a wildcard SSL certificate.
  • Modify all your URLS to HTTPs.
  • Now renew your old SSL Certificate.

Answer: The certification error occurs due to multiple reason, that you must know, to choose an troubleshooting method accordingly:

  • Your SSL Certificate is not from a trusted source.
  • The address on the security certificate is not matching with the address on the Website.
  • You might be using an outdated certificate

Answer: Follow te given procedure to clear and reset SSL certificste:

  1. Initially, launch Internet Explorer.
  2. Thereafter select the Tools button present on the upper side of your screen.
  3. Tap on Internet tab, and hit on the Content menu.
  4. Now, choose the Clear SSL state option, and hit on Ok.
  5. Select Ok again, and click on Exit button.
  6. At last relaunch the browser, and you are done.

Answer: There are multiple types of Certificate Error, that can be seen on your Website:

  • Certificate Not Trusted Error:
  • Mixed Content Error:
  • Expired SSL Certificate Error:
  • Certificate Revoked Error:
  • Name Mismatch Error:
  • Generic SSL Protocol Error:

Answer: Below are the steps to refresh and fix the expired SSL certificate in your Browser:

  1. Firstly, select the correct SSL certificate for your website.
  2. Thereafter choose it’s validity ( 1-Year or 2 Year)
  3. now select the Renew Now option.
  4. Provide all the important details and hit the Continue tab
  5. Verify your SSL Order, and complete the pay,ent procedure.
  6. Moving forward enroll your SSL certificate, and deplo it on the Server.

Author Image

admin is a subject matter specialist @getcontacthelp.com Being a prolific content expert with a significant amount of experience, his writings on top directory categories in the United States are getting recognition among customers across the Globe. In addition to being a well-known writer, admin has expertise in SEO and SMO strategies.

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